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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Henrietta Dorsey

April 12, 2024

5  out of  5 rating by Henrietta Dorsey
"I recently talked with Kristina Racine who was very helpful in answering my question. She was so nice and pleasant. I know she must be a joy to work with."
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Dee Bacallao

April 12, 2024

5  out of  5 rating by Dee Bacallao
"Such an amazing experience with Mimi. She was very helpful and addressed all my concerns in a timely manner. Thank you"
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Susan Bower

April 12, 2024

5  out of  5 rating by Susan Bower
"Lower rate.saving a bundle. Katie was extremely helpful!"
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Paul Kovacs

April 11, 2024

5  out of  5 rating by Paul Kovacs
"A great experience. Quick and comprehensive. Very detailed to meet my needs for both home and auto. Everything was explained clearly and concisely. I had time to comparison shop for policies and besides having the best quote, Karen was the only one who personally called me back to discuss any questions or concerns I may have had. A++"
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Gianna Drogheo

April 11, 2024

5  out of  5 rating by Gianna Drogheo
"Laurena was wonderfully helpful in taking me through the UM EUM questions and answers. And she is a real joy to talk with. Thank you for your wonderful service."
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Tyler Rader

April 10, 2024

5  out of  5 rating by Tyler Rader
"Dave was very thorough and polite while explaining my policies to me. Will be going to him for all future insurance questions."
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Fangjun Wang

April 10, 2024

5  out of  5 rating by Fangjun Wang
"Mimi is very responsible person and careful customer."
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Regina Gude -CCHD-

April 8, 2024

5  out of  5 rating by Regina Gude -CCHD-
"I have wonderfull experience talked to Ms. Raffa. I needed Auto and Rental insurances, she explained everything and was able to helping and gave me good bundle price for both and I was satisfied compared with my previous insurance which increased my premium. Ms. Raffa is very courteous, helpful and understanding. Overall, I am very satisfied with State Farm and the Staff."
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Kathy Clough

April 5, 2024

5  out of  5 rating by Kathy Clough
"Excellent customer service, spoke with Kristina Racine, was very pleased, she is very professional and informative."
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Sonya Stover

April 5, 2024

5  out of  5 rating by Sonya Stover
"Top notch team with excellent customer service. Kristina was particularly exceptional and I am very impressed with her attention to my specific needs!!"
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Jeremy Starrett

April 4, 2024

5  out of  5 rating by Jeremy Starrett
"I had an amazing experience with Kristina Racine! Her customer service was outstanding, and she was quick to respond to my inquiries. She was very informative on the different types of insurance offered."
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David DiIanni

April 4, 2024

1  out of  5 rating by David DiIanni
"STAY AWAY.... Do NOT use this office. Extremely poor customer service. Good luck getting ahold of the agency owner, Karen Michales, as she is non-existent, despite multiple requests. Disappointed in the lack of service. I can go on for paragraphs. Just don't."
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Alex Lopez

April 4, 2024

5  out of  5 rating by Alex Lopez
"Switched to State Farm today. Harold hines was very nice and helpful Helped me a lot with my new policy and gave me great savings, very happy with my new policy. Thanks a lot !"
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Guo Shiou Foo

April 3, 2024

1  out of  5 rating by Guo Shiou Foo
"They accidentally cancelled my homeowner's insurance policy when I only wanted to cancel my auto insurance policy. Mortgage company is not happy at all. I have to call State Farm every week to check on the status. Its been more than a month and still no updates on reinstating my insurance. Truly incompetent."
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Thomas Smith

April 3, 2024

5  out of  5 rating by Thomas Smith
"Very helpful, courteous and professional. She returned my email almost immediately with the positive results I hoped for. I've never had better service from any insurance provider in the past. I've been driving for 48 years and have interacted with several insurance companies. Thumbs up! Give them a try. You won't be sorry."
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Helena Banks

April 3, 2024

5  out of  5 rating by Helena Banks
"Chris Greaver was GREAT agent to work with!!!"
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Jennifer Long

April 3, 2024

5  out of  5 rating by Jennifer Long
"The staff is very friendly And helpful. Best insurance agency around"
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Caitlin Cameron

April 1, 2024

5  out of  5 rating by Caitlin Cameron
"I emailed back and forth with Kristina Racine and she was absolutely amazing. She explained all my options and helps we get the best price for our home and auto insurance!"
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N S (Nick)

April 1, 2024

1  out of  5 rating by N S (Nick)
"Trash agency, zero customer support, scam you with a rate then raise it almost 50% over two years. They were useless with an accident I got into where I was at zero fault (weather) and did absolutely nothing to help. Run from this agency Karen Michaels is TERRIBLE agent to use and id recommend not even using statefarm because of her. Reminder that she is a fraud and hires incompetent morons that are told to screw customers as much as possible. 200% rate increase over 6 months. Explain it all you want you all are scam artists and this is why Karen couldn’t find anything profitable for her other than selling insurance. You’re a joke and deserve to lose your agency"
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Steve Mahoney

March 29, 2024

5  out of  5 rating by Steve Mahoney
"Excellent customer service!"
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pat Smart

March 28, 2024

5  out of  5 rating by pat Smart
"Meeting with David today went wonderful. totally professional."
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Brian DeMaris

March 25, 2024

5  out of  5 rating by Brian DeMaris
"Kristina was awesome - friendly, fast, and got me what I needed in one phone call with a human after one ring!!!!!"
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Randy Hank

March 25, 2024

5  out of  5 rating by Randy Hank
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Keith Truitt

March 23, 2024

5  out of  5 rating by Keith Truitt
"Chris Greaver, is a very friendly and helpful agent that got me the quote that works best for me. Great team player 👏"
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Rudeboy Fay

March 23, 2024

5  out of  5 rating by Rudeboy Fay
"Great experience , great quality, Great teamwork I really appreciate being part of this team"