State Farm® Insurance Agent Karen Michaels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Bancroft
August 22, 2025
"Mimi Bryant helped me out so much. I needed my insurance for a company I am partners with. She picked up 10 min before closing and was able to help me get the information I needed and worked so hard to provide my COI thank you so much."
Charles Young (1Trailrider)
August 22, 2025
"Tammi was wonderful and solved all my issues."
Ethel Steele
August 22, 2025
"They are always very helpful and friendly!! (Even when your late on your payment) Acacia, took my payment and updated my account immediately and assured me the policy was ok."
Anthony Bayne
August 21, 2025
"Amazing customer service a lady named Tammy answered and helped with me everything I needed very friendly!! Will no hesitate to go back to this State Farm"
"Thank you for the 5-star rating, Anthony! We are thrilled to hear that you received great service from our team. Providing excellent service is our top priority, and we appreciate your positive feedback. We look forward to continuing to meet your insurance needs in the future. - Karen Michaels - State Farm Insurance Agent, North East, MD"
Ed Lasko Jr
August 21, 2025
"Mimi Bryant was efficient and very helpful and resolving my issue with the Delaware division of motor vehicles. Highly recommend!"
Duane Hughley
August 21, 2025
"Service was good and polite"
"Duane, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Miss Jackson
August 20, 2025
"If you are shopping around for new insurance give Tammy a call. I don’t think Jake was available but Tammy is always there. She was very professional yet personable. I’ve been a customer of theirs for awhile now but this office never disappoints. Even if you aren’t shopping, shop anyways you won’t be disappointed."
"Miss Jackson, your enthusiastic recommendation brightens our day! I'm thrilled you found KJ to be professional, personable, and dedicated to saving you money. We're grateful for your kind words and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Karen Michaels, State Farm Insurance Agent, North East, MD"
Meta Burns
August 20, 2025
"Mimi was very kind and helpful in obtaining the proof of coverage that I needed."
Tisha Hamilton
August 19, 2025
"Spoke with Camron this afternoon. Very helpful, professional, knowledgeable, and best of all nice."
Ben suppa
August 18, 2025
"Talk to an agent. Christina, very informative, very professional and resolved all my questions. Very good, polite. Would recommend company to anyone interested in insurance"
Aliyah Johnson
August 18, 2025
"Scott was very helpful and friendly!"
Gwendolyn Stewart
August 18, 2025
"Our experience with Brooke as we searched for a new insurance policy was very simple and reassuring. She was very thorough and knowledgeable in answering the questions my husband and I had."
Timothy Price
August 18, 2025
"Tammy was very respectful and easy to talk with ."
Shannon Valley
August 15, 2025
"Cameron was very helpful and efficient! Very informative and was able to answer all my questions!"
Christina Hilliker
August 15, 2025
"Everyone is very helpful and so kind!"
Marie Gross
August 13, 2025
"She was very nice and polite with her customer."
Lou Odrick
August 13, 2025
"In reference to making payments by phone I give them a five star."
Ghislain Nchotu
August 13, 2025
"Amazing team!"
Carolyn Richardson
August 13, 2025
"Friendly staff and great service!"
IamOvo
August 13, 2025
"AWESOME HELP"
Patty Francis
August 13, 2025
"My renters insurance policy has been handled by Karen Michaels' office since 2014. Her staff is always very helpful. I am always pleased with the service I receive."
Nicole Blu
August 12, 2025
"Very friendly and everything went very smoothly."
Cassandra Hamrick
August 11, 2025
"Scotty was great! Very personable, quickly answered my questions regarding payment options and even made me laugh, which is saying alot given noone enjoys making an insurance payment! Lol"
Elain N/a
August 9, 2025
"For 2 days have been trying to get Karen and no replies"
Gene Cole
August 7, 2025
"Tammy was very helpful and is very sweet. Thank you"