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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcus Howard

Marcus Howard

April 10, 2026

5  out of  5
rating by Marcus Howard
"Today I spoke with Tammy from Karen Michaels State Farm. She was extremely pleasant and answered all of my questions. 10/10 customer service"
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Michael Ciletti

April 9, 2026

5  out of  5
rating by Michael Ciletti
"Great Customer Service .. questions were answered quickly as was service"
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michael ward

April 9, 2026

5  out of  5
rating by michael ward
"Great service always Thank u Number one in customer service"
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Sandra Atkinson

April 7, 2026

5  out of  5
rating by Sandra Atkinson
"Christa is absolutely AMAZING !!! I needed a quotation today and she went above beyond. She listens ! I received professional and caring advice, THANK YOU !"
We responded:
"Hey Sandra, Thanks so much for your awesome review! I'm glad our team member could make things simple and quick for you. If you need any further assistance, we're here to help! - Karen Michaels - State Farm Insurance Agent, North East, MD"
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Josh Greaves

April 7, 2026

5  out of  5
rating by Josh Greaves
"Assisted by KJ who was very helpful!"
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Jeff Frohwein

April 7, 2026

5  out of  5
rating by Jeff Frohwein
"Tammy was very patient and kind helping me with my account. Felt like she really cared about me."
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Stephen Petfield

April 7, 2026

5  out of  5
rating by Stephen Petfield
"They helped me set up a second car fast!"
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David Etim

April 7, 2026

5  out of  5
rating by David Etim
"Mikel was great in providing the change that I needed with my insurance policy!"
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Brenda Jolly

March 31, 2026

5  out of  5
rating by Brenda Jolly
"The team a Karen Michaels State Farm is always very helpful and responsive whenever I call with questions and services. Thank you!"
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Bill Page

March 27, 2026

5  out of  5
rating by Bill Page
"Mimi was very helpful and very knowledgeable about every issue that I needed to address."
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Gabrielle Bismarck

March 27, 2026

5  out of  5
rating by Gabrielle Bismarck
"Tammy was super sweet and helpful! Great customer service!"
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Solomon HA

March 26, 2026

5  out of  5
rating by Solomon HA
"I have a new insurance from this office and had some issues the staff members were extremely helpful to fix my problem and get it done without any hassle. Simply the best place to get your insurance!! Thank you!!"
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Robert Gay

March 26, 2026

5  out of  5
rating by Robert Gay
"Awesome people to work with..."
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Michael Dawley

March 25, 2026

5  out of  5
rating by Michael Dawley
"Got to the point and took care of the issue quickly and professionally."
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Diana Young

March 25, 2026

5  out of  5
rating by Diana Young
"Tammy was wonderful to work with! I had several changes to and a few questions about my policy. Tammy was very knowledgeable and helpful. Thank you!!"
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Max Holli

March 23, 2026

5  out of  5
rating by Max Holli
"Mallory was incredibly helpful and efficient in resolving an issue with my vehicle registration and insurance verification. What had been ongoing for a while was handled quickly and professionally, and everything was taken care of the same day. I truly appreciate her responsiveness and support. Highly recommend!"
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Adelya Almetova

March 20, 2026

5  out of  5
rating by Adelya Almetova
"Great service. Kristina Racine very helpful."
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Cindy Conley

March 20, 2026

5  out of  5
rating by Cindy Conley
"The service at Karen Michael’s State Farm is awesome. Melanie takes the time to explain the information so that it’s clear and we can make the best decisions on our policies. Highly recommend!!"
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Adam Shepherd

March 20, 2026

5  out of  5
rating by Adam Shepherd
"Very pleasant to speak with. Mimi answered all of my questions."
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taylor ballew

March 20, 2026

5  out of  5
rating by taylor ballew
"Tammy and Fida are awesome! Thank you for your help!"
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JAKY CRUZ

March 18, 2026

5  out of  5
rating by JAKY CRUZ
"Thank you! David🙏 for all your help very good experience quick response.!!"
We responded:
"Thank you for your kind words! I'm glad you had a positive experience with our team. Quick responses and great service are what we strive for. If you need any further assistance, we're here to help. - Karen Michaels - State Farm Insurance Agent, North East, MD"
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Kiara Henry

March 18, 2026

5  out of  5
rating by Kiara Henry
"Laurena helped me out today by adding my fiancé as a driver to my vehicle . She explained a lot of benefits with State Farm that I had no clue about and she answered all my questions. Definitely a great agent!!!"
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Tiree Peck

March 18, 2026

5  out of  5
rating by Tiree Peck
"Handles every situation with a sense of urgency as well as empathy . Always satisfied with the service and very cheap and reasonable prices."
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Janelle Crumpton

March 18, 2026

5  out of  5
rating by Janelle Crumpton
"Brooke is an amazing agent! I was shopping around and she gave me a discount I couldn't say no to."
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Howard Shrum

March 17, 2026

5  out of  5
rating by Howard Shrum
"Fast, competent and extremely customer service oriented… definitely staying with this team!"