State Farm® Insurance Agent Karen Michaels

"very helpful staff was able to answer all my questions and got me an amazing deal for my cars and home. worked with Christa who was amazing"

"Fast and efficient"

"This morning, Ms. Tammy provided exceptional assistance throughout my EV car buying process by ensuring I received a detailed and accurate quote quickly and efficiently. She was professional, knowledgeable, and an absolute pleasure to work with from start to finish. Her customer service was outstanding, and she made the entire experience smooth and stress-free. I truly appreciate her dedication, patience, and willingness to help. Highly recommend working with Ms. Tammy for anyone looking for excellent customer service and support."

"Any time I have to call the office everyone is very professional and efficient. Would highly recommend them!!"

"Tammy was very helpful and solved my issues. She was very pleasant and patient. A delight to speak to."

"Tammy was very polite and helpful."

"Tammy was amazing to work with."

"Tammy was very helpful I was having so much trouble with my discounts she put the time in and made it very easy to fix"

"I spoke with Sam this morning and really appreciate her kind and pleasant spirit, I could understand everything she helped, and she helped me with payment to get me back on track. Thank you so much."

"Although the pricing is affordable, a positive customer experience is lacking. I recently purchased a new to me truck and needed to update my insurance. We attempted to do this by the app; however, I was instructed to call via a text message. I made 2 attempts to call in, followed the prompt instructions, was disconnected with no interaction the first time and the second time I interacted with someone who placed me on hold, only to be disconnected again. The third time I finally got a hold of a Tammy. She was nice and helped me figure out what the barrier was. Truck is now insured. The downside of this interaction is that the there is no personal interaction with a local agent anymore. All calls are being sent through a call center or group, and this is where the customer experience becomes negative. Bring back the local offices and agents."

"Chyna went above and beyond to solve my problem, got back to me a few hours later with everything I needed to get my insurance back on track."

"Christa Olson was awesome"

"Great service and Tammy was a lot of help!"

"I was not able to connect to the Docusign process. I reached out to Karen’s team and connected with Tammy. She walked me through the process and I was completed in a couple of minutes. I have never had a bad experience when reaching out to her team."

"Tammy thank you."

"Tammy was great with my issue"

"These ladies was amazing!! They went above and beyond!! Will recommend. The ladies has not to do with the payment. But still was great!!!"

"Tammy was a great help with my issue I was having. I haven't had a single issue with this branch and theyre all extremely friendly"

"Always pleasant and efficient to deal with, would highly recommend."

"Very nice, very professional"

"Tyler is the absolute worst agent."

"Mikal was very helpful to have my issue resolved. I want to thank him for all his help."

"Great service and very nice lady who helped me."

"It’s such a pleasure working with Mallory and members of the team at State Farm. I prefer being assisted when it’s time to pay my bill. They’re very helpful. Thanks!"

"Fast and courteous service. Thanks so much Tammy."