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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pablo Dominguez-Cuello

Pablo Dominguez-Cuello

May 20, 2025

5  out of  5
rating by Pablo Dominguez-Cuello
"Mimi Braynt"
We responded:
"Thank you for the five-stars, Pablo! We are committed to outstanding customer service. We are here for you!"
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derek wallace

May 19, 2025

5  out of  5
rating by derek wallace
"Service was great"
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Sheila Beach

May 19, 2025

5  out of  5
rating by Sheila Beach
"Tammy L. Smallwood was more than helpful and very pleasant to talk with. Glad she is with Karen Micheals as a State Farm Agent."
We responded:
"Thank you, Sheila, for sharing your experience! I'm happy to hear that Tammy was helpful and pleasant during your interaction. We're grateful to have her as part of our team. If you have any questions or need assistance in the future, feel free to reach out to our office!"
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Judy Stevenson

May 19, 2025

5  out of  5
rating by Judy Stevenson
"My name is Judith Stevenson and I have my car insurance with Karen Michaels State Farm and I spoke to Acacia Wagner this morning and she was very knowledgeable about my insurance coverage and very helpful and is sending the information I requested."
We responded:
"Judith, thank you for your review! Acacia is wonderful, and we are so glad that she was able to help you! We are here to help you protect what matters most. If you need anything, please don't hesitate to reach out!"
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Jamielynn Fisher

May 17, 2025

5  out of  5
rating by Jamielynn Fisher
"This agent really does a great job explaining policies that fit my real life needs and expectations. And no matter what questions she gives me customer service something that unheard of personally these days."
We responded:
"Thank you for the five-stars, Jamielynn! We greatly appreciate you taking the time to leave us a review!"
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Carlos M. Rodriguez

May 16, 2025

5  out of  5
rating by Carlos M. Rodriguez
"Dear Colleagues, I appreciate my conversation with Cameron from your office today. He explained very clearly the processes and services in place that are offered to me. We clarify the details of my new two policies (car and homeowner) just settled with State Farm in the past two days. The information was beneficial around procedures and claim processes. In addition, he helped offer options to reduce my monthly insurance costs in the future. I also shared my expectations regarding services and costs for this new relationship with State Farm. Overall, an informative, no-pressure, and insightful conversation."
We responded:
"Carlos, thank you for the review! We are so glad that Cameron was able to take great care of you! We are deeply honored to help you protect what matters most. If you need absolutely anything, please don't hesitate to reach out!"
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Dwayne Hinton

May 16, 2025

5  out of  5
rating by Dwayne Hinton
"Tammy was very helpful and knowledgeable ,she also helped me save money! ❤️"
We responded:
"Thank you for your review, Dwayne! Tammy is wonderful at what she does, and we are so glad that she was able to help you!"
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Jeffrey Jensen

May 16, 2025

5  out of  5
rating by Jeffrey Jensen
"Very nice people always will to help me out I'm really starting to like State Farm especially what they're nice people"
We responded:
"Jeffrey, thank you for the five-stars! We are so honored to help you protect what matters most. Please feel free to reach out if you need anything at all!"
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sadiq hussein

May 14, 2025

5  out of  5
rating by sadiq hussein
"Excellent and experienced state farm agent and I will recommend her to any one who wants to save money on his insurance ."
We responded:
"Thank you, Sadiq, for your fantastic recommendation! I'm happy to know that you found our services both excellent and experienced. It's wonderful to hear that you would recommend us to others looking to save on their insurance. If you need further assistance, feel free to reach out. We're here to help!"
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julia

May 14, 2025

5  out of  5
rating by julia
"The person I spoke with was Tammy. She was very helpful, polite and I felt like she really cared about me and the situation I was having with my bank which caused a delay in my payments. She was very reassuring and pleasant to speak with. She explained everything clearly and relieved my anxiety over the missed payments and possible cancellation of my policies."
We responded:
"Julia, thank you for your review! We are always here to help you find solutions that will work for you. We are so glad that Tammy was able to alleviate some stress!"
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Roger Barncord

May 13, 2025

5  out of  5
rating by Roger Barncord
"Breelyn was great to talk with she made it quick and easy. Thank you very much."
We responded:
"Thank you for the review, Roger! Breelyn is a wonderful addition to our team, and we are so glad that she was efficient for you. We are here to help you!"
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keely Elliott

May 13, 2025

5  out of  5
rating by keely Elliott
"She listened to my need and answered my questions. Awesome job Lady."
We responded:
"Keely, thank you for the five-stars! Our team is dedicated to helping you however we can. We pride ourselves on top customer service with every customer. We are here to help you protect what matters most!"
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Sue Marie Dorazio

May 13, 2025

5  out of  5
rating by Sue Marie Dorazio
"Tammy answered my questions fully, and was pleasant and knowledgeable. Thank you for top notch service!"
We responded:
"Thank you for such a wonderful review! Tammy is an incredible aspect to our team, and we are so glad you had a pleasant interaction with her. If you need anything at all, please don't hesitate to reach out!"
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cornelia stouffer

May 12, 2025

5  out of  5
rating by cornelia stouffer
"Thank you for everything 🙂"
We responded:
"Thank you, Cornelia! We are honored to help you protect what matters most. We are here to help!"
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ashlee silva

May 12, 2025

5  out of  5
rating by ashlee silva
"Huge thank you to David for helping me update my life insurance and explaining the process of why it's important to update it. I am thankful for his time in answering my questions and giving great explanations. I feel like my future and my family's future is set up great!"
We responded:
"Hi, Ashlee! Thank you for the shoutout for Alliyah! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of Karen Michaels State Farm!"
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denise Wilt

May 12, 2025

5  out of  5
rating by denise Wilt
"I had a good experience with Tammy. She was very informative. Talk me through everything that I needed and was definitely a big help."
We responded:
"Denise, thank you for taking the time to leave us a review! It is such a huge help, and we appreciate you so much! We are honored to help you protect what matters most. Tammy is an amazing addition to our team."
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Chris Lenker

May 10, 2025

5  out of  5
rating by Chris Lenker
"Cameron was very helpful making sure I know everything about my new policy."
We responded:
"Chris, thank you for the five-stars! We are so glad that Cameron was able to answer all of your questions. We are honored to help you!"
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Kirk L. Spells

May 9, 2025

5  out of  5
rating by Kirk L. Spells
"Please forgive me for not responding earlier. My process with attaining State Farm for all of my insurance was seamless. My most recent encounter was with Cameron. He seems to be we versed, and he is an excellent representative of the company. My first conversation was with another young man, I don’t remember his name. But would you please check the record and give him the credit deserved. He is responsible for me signing on with State Farm."
Profile photo of Lyn “Lin len” Len

Lyn “Lin len” Len

May 9, 2025

5  out of  5
rating by Lyn “Lin len” Len
"Ever since I Switched my Car Insurance to State farm- Kaen Michael's. I never been Stress the way they took care of all my need with my Worries with everything's lives going on financially and other things Could happened. I gave them 5 Stars because they are Affordable and Realiable Company and they're are there when you need them anytime you call them."
Profile photo of Jeff Waynes

Jeff Waynes

May 8, 2025

5  out of  5
rating by Jeff Waynes
"I spoke with (Mrs) Mimi Bryant today about helping me to log in my odometer readings for StateFarm's Drive Safe and Save program. She was FANTASTIC! She completed my request in the blink of an eye. Then she reviewed my policies with me. Mimi was very helpful, informative and efficient. Her phone personality was upbeat, and pleasant, but focused and businesslike at the same time. Talking to real people could be the "wave of the future ". Mimi is a breath of fresh air!"
Profile photo of Susan Martin

Susan Martin

May 7, 2025

5  out of  5
rating by Susan Martin
"After talking to different agents and coming up with no hope of things getting better. I found an Angel. Karen was so nice and understood just what I needed. It only took a few minutes, I’m just so happy , thank you so much you for all your help."
Profile photo of Nick Vasiliou

Nick Vasiliou

May 5, 2025

5  out of  5
rating by Nick Vasiliou
"Cameron did a great job of following up and helping me setup beacon to qualify for my car insurance discount! Thank you!!!!"
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Stacie Russell

May 5, 2025

5  out of  5
rating by Stacie Russell
"So far they have been amazing and very helpful"
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David Moore

May 2, 2025

5  out of  5
rating by David Moore
"Professional and very knowledgeable as always!!"
Profile photo of RALPH LUCAS

RALPH LUCAS

May 2, 2025

5  out of  5
rating by RALPH LUCAS
"I TRULY APPRECIATE the professionalism, courtesy, and understanding my Agent(s) ALWAYS Extend to me; They TRULY are The BEST."
We responded:
"Ralph, thank you for your kind words. I'm glad to know that you appreciate the professionalism, courtesy, and understanding from our team. We're grateful for your business and will continue to provide the greatest service possible. If you ever need anything, feel free to reach out. - Karen Michaels - State Farm Insurance Agent, North East, MD"