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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Searles

Michelle Searles

July 3, 2025

5  out of  5
rating by Michelle Searles
"Love this agency! All are very professional and super friendly. I worked with Tammy today. She was excellent thank you!"
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Alesha Walker

July 2, 2025

5  out of  5
rating by Alesha Walker
"Great customer service. Always quick to return calls and follow up. Thanks for your help today Tammy!"
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Rebekah Silar

July 2, 2025

5  out of  5
rating by Rebekah Silar
"Chayna Nixon was a 10/10 to work with! She went through every step of my policy with me and was super helpful!"
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Jessica Rabbit

July 1, 2025

5  out of  5
rating by Jessica Rabbit
"Tammi was great. Very knowledgeable and kind."
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JW Love

July 1, 2025

5  out of  5
rating by JW Love
"Working with Tammy this morning, she was very knowledgeable and provided the best add on service quote.world class customer service."
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Priscilla Horne

July 1, 2025

5  out of  5
rating by Priscilla Horne
"Everyone here is always so helpful and supportive! Glad to have them in my corner. Always there to support our business and providing our COI's for our brides is just an email away."
We responded:
"Thank you, Priscilla! I'm happy to hear that our team has been helpful and supportive of your business. Providing you service with ease is something we strive for. If you ever need anything else, feel free to reach out."
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jenn GatorGirl Davis

July 1, 2025

5  out of  5
rating by jenn GatorGirl Davis
"Breelyn is absolutely amazing. Very friendly, knowledgeable and made it very easy to switch over to your office! Great asset to the company"
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Rayvon Armstrong

June 30, 2025

5  out of  5
rating by Rayvon Armstrong
"I contacted David Lazzaro about upgrading my insurance policy. He walked me through the process and explain everything. He answered all of my questions and is very knowledgeable about all of the different types of insurance."
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Tavaughn Hamlet

June 26, 2025

5  out of  5
rating by Tavaughn Hamlet
"Hello Tammy helped me today very pleased"
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Andre Francois

June 25, 2025

5  out of  5
rating by Andre Francois
"Very happy with customer service. Mimi Bryant was outstanding. I will always ask for her help when I need it."
We responded:
"Andre Francois, we are delighted to hear that you are very happy with the customer service you received at Karen Michaels - State Farm Insurance Agent. It is our pleasure to help you understand your policy better and provide you with a great deal. Our team works diligently to ensure our clients receive the best service possible. Thank you for choosing State Farm with your insurance needs."
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Joana Jones-White

June 25, 2025

5  out of  5
rating by Joana Jones-White
"It was excellent with all information and really professional. You had an excellent customer service. And I must thank you for your service that has graded 5/5"
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daniel cundra

June 24, 2025

5  out of  5
rating by daniel cundra
"The state farm agent was wonderful, the agent picked up the phone up after only two rings, did a right job getting everything ready for me in a matter of a few minutes, and did this all with a smile, I just wish that other Insurance company did the same."
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Willie Washington

June 23, 2025

5  out of  5
rating by Willie Washington
"K.J. Graves was excellent with all information and really professional with excellent customer service. Thank you for your service!"
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cody harding

June 23, 2025

5  out of  5
rating by cody harding
"Tammy was great help"
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Don Lushis

June 23, 2025

5  out of  5
rating by Don Lushis
"Gloria Stevens not only treated me with courtesy but with her help. Actually her directing my windshield replacement. I had very little problems. In fact, she set up the deal and had the windshield replaced at my house. Totally grateful at 89 years old I don't need extra anxiety in my life. She completely eliminated that for me and I thank her very much. The only thing I had to do was pay my deductible. Thank you, Gloria"
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Robert Tyler

June 23, 2025

5  out of  5
rating by Robert Tyler
"Tammy was very clear and patient with me ."
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Jay Scott

June 20, 2025

5  out of  5
rating by Jay Scott
"Fast, prompt turnaround and professional interaction!"
We responded:
"Thank you for taking the time to leave us a review, Jay. Our State Farm office in North East would be nothing without policyholders like you!"
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Deborah Criddle

June 20, 2025

5  out of  5
rating by Deborah Criddle
"Thank you so much for your follow-up on my insurance card and explaining everything to me again very helpful thank you again"
We responded:
"Deborah, thank you! We appreciate your trust in us to take care of your insurance policies."
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Georgia Dickens

June 19, 2025

5  out of  5
rating by Georgia Dickens
"It’s such a pleasure working with the team at State Farm. I prefer being assisted when it’s time to pay my bill. They’re very helpful. Thanks!"
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Angela Mullings

June 19, 2025

5  out of  5
rating by Angela Mullings
"The process is organized snd"
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78990 Olanma1

June 18, 2025

5  out of  5
rating by 78990 Olanma1
"You were so good and experienced in your job, thanks for your help"
We responded:
"Thank you for your review! We are so glad that you had a good experience with our team. We are honored to help you protect what matters most!"
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Stephen Douglas

June 17, 2025

5  out of  5
rating by Stephen Douglas
"Cameron was very detailed on my introduction to state farm and very helpful!!!"
We responded:
"Thank you for the five-stars, Stephen! We are so glad that Cameron was able to welcome you to our office and show you how we are different than the average insurance agency. We are honored to help you protect what matters most!"
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Cheryl Wharton

June 17, 2025

5  out of  5
rating by Cheryl Wharton
"Hello Very helpful . Thank you"
We responded:
"Cheryl, thank you for your review! We are so glad that our team was able to help you. We are here for you!"
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Trish Suppa

June 16, 2025

5  out of  5
rating by Trish Suppa
"Tammy was awesome"
We responded:
"Trish, thank you for your review! Tammy is a wonderful addition to our team. Excellent customer service is our top priority, and Tammy fulfills that every day. We are here to help you!"
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Barbara Mendeloski

June 16, 2025

5  out of  5
rating by Barbara Mendeloski
"I called the office today and spoke to tammy and she was very professional in handling my concerns and explained everything to me Thank you"