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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jimmie Jackson

March 13, 2023

5  out of  5 rating by Jimmie Jackson
"David, very nice doing business with you. Thank you, Jimmie"

Frank Hornberger

March 10, 2023

5  out of  5 rating by Frank Hornberger
"David Lazzaro was very helpful and nice"

Thunder Ridge Kettle Corn

March 10, 2023

5  out of  5 rating by Thunder Ridge Kettle Corn
"David and Jess was very knowledgeable and helpful throughout the insurance process. Would definitely recommend their services everyone in the office is so helpful."

Errin on the Side of Caution

March 7, 2023

5  out of  5 rating by Errin on the Side of Caution
"Alliyah was the Absolute BEST! I Lucked out w/ getting her as the Agent I was Connected to!! I was Contacted by an Agent right before I received the Call who Connected Me to Alliyah & he hung up on our Call. Which, I'm Glad that happened!! Alliyah's Personable & Cares about getting you the Best Rate, based on your Specific needs, not getting you to Opt in on unnecessary Things. Too often Agents, of any Kind, are just looking to Sell you Options & Add ons that you don't need & are just unnecessary Costs for what you're looking for, because it'll Benefit them. However, Alliyah made sure I understood every Option Available to Me w/out pushing Me to Accept it. I Chatted w/ her for about an Hour & it was like Talking to a Friend, not an Agent, which I Appreciated & thoroughly Enjoyed! I went into the Call w/ Alliyah fully Prepared to leave my Current Insurance provider due to their Astronomical Costs that just continued to get Progressively Higher for Bare Bones Liability ($90 up to $160 in a less than a Year w/out Accidents or Tickets!), not knowing what Insurance Provider I'd end up w/ due to needing a Policy I could Afford to Sustain every Month & Truly Believed I was going to end up w/ a Lesser known Company & was Ecstatic to be able to get a State Farm Car Insurance Policy started today for $60+ Less that my Last Auto Insurance Provider & w/ more Benefits & Coverage Amounts!! Which is AMAZING & Super Exciting!! 1 such Benefit I Received Today was Roadside Assistance, which I've ALWAYS wanted to have for Peace of Mind, but my Old Insurance wanted too much Additional Money for that Add on Benefit. Most of the Add ons w/ my Old Provider weren't Affordable to get w/ them & even w/ my Discounts, Age, Driving History w/ 0 Accidents/Tickets & being a Female, had me Paying almost $175/Month for Bare Bones Liability! Which is Insanity!! I TRULY cannot Thank Alliyah enough for not only Listening to what I needed, but not pushing to Sell Me on things that I'd said I didn't need. She'd Explain other Outings just to make me Aware of their Availability, but Listened to what I was looking for. She spoke to Me in easy to Understand Terms while Explaining Coverage Options/Add Ons using Real Life Examples to Paint a Picture for why Certain Coverages should be a Little Higher in the Event I'm in an Accident that's deemed my Fault, making absolutely certain I knew how much it'd Cost w/ & w/out it. I had State Farm Insurance over a Decade ago & because of Alliyah, I'm Back & Happy to be back! Alliyah is a Prime Example of how Agents should be! Thank you again, Alliyah! You're the Best! It was an Absolute Pleasure talking w/ you about a Huge Aspect of Car Ownership & Driving (aka Car Insurance) that's not usually a Fun Experience, but as long as I get you, or Someone like you, on Phone I'd do it again & again!! Thank you, Thank you, Thank you!! Take Care & Be Safe, Erin Korbel"

Aaron Antonio

March 7, 2023

5  out of  5 rating by Aaron Antonio
"I'd just experience a 5-star, stellar professional interaction with State Farm in general however, with Karl Graves in particular. His persona along with his skilled expertise really was befitting of the national reputation State Farm shows nationwide.. Thanks Karl and thank you State Farm for adding me to the family. :)"

rye “RYE” RYE

March 7, 2023

5  out of  5 rating by rye “RYE” RYE
"Brooke is amazing! Great rates"

michelle barnett

March 4, 2023

5  out of  5 rating by michelle barnett
"I have been using this office for several years for our home's, auto's, and life insurance. CHRIS GREAVER has always went above and beyond for our family... Highly Recommend Karen Michaels State Farm"

Doreene Felder

March 2, 2023

5  out of  5 rating by Doreene Felder
"So very professional and kind and did just what she said she would do. I appreciate her service today !!!"

Brad Pugh

March 2, 2023

5  out of  5 rating by Brad Pugh
"Great agent"

Jeffery Arnold

March 2, 2023

5  out of  5 rating by Jeffery Arnold
"The Karen Michaels State Farm Ins. Agent was very kind and knowledgeable about all that state farm has to offer ' like discount's and safe driver's information very helpful a great experience in my opinion thanks mr. David ."

Amber Harmon

March 2, 2023

5  out of  5 rating by Amber Harmon
"Signing up for State Farm was so quick and informative . I recently switched companies due to an increase in my auto policy. State Farm understood my financial burdens and gave me discounts and a lot of information. It was a great switch for me and I’m a happy new customer !"

Lou Younghein

March 2, 2023

5  out of  5 rating by Lou Younghein
"Excellent customer service"

Kevin Kirk

March 1, 2023

5  out of  5 rating by Kevin Kirk

cran b

March 1, 2023

5  out of  5 rating by cran b
"It was a great experience thanks so much for all the help"

Ken Herbert

February 27, 2023

5  out of  5 rating by Ken Herbert
"They were able to help me a ton, were very polite and friendly. Glad they convinced me to switch over."

Chelsea wells

February 24, 2023

5  out of  5 rating by Chelsea wells
"Brooke R. Was very pleasant and helpful the process was quick and easy . Trusted company great all around"

Sherry Sedwick

February 24, 2023

5  out of  5 rating by Sherry Sedwick
"David Lazzaro is one of the nicest people I've ever spoken to. He goes above and beyond. I'm so happy that I switched to State Farm."

Olabode Kola-ojo

February 24, 2023

5  out of  5 rating by Olabode Kola-ojo
"Good communication skills and excellent sales skill"

Kaitlyn Starrett

February 23, 2023

5  out of  5 rating by Kaitlyn Starrett
"Very friendly and knowledgeable… would definitely recommend!!"

Kristin Ermak

February 23, 2023

5  out of  5 rating by Kristin Ermak
"KJ has helped me learn so much about my options with both home and auto insurance. He is one of the most patient and knowledgable insurance agents I have ever worked with. He did not pressure me to make any decisions and helped me choose what I needed while also helping me secure some great rates. There have been other helpful employees at this agency, but I always ask for KJ!"

Thomas Kane

February 23, 2023

5  out of  5 rating by Thomas Kane
"My name is Thomas Kane Jr. , I was just saying that Cameron was very professional and helpful with my new policy. He treated me very well and explained everything to me. I have never felt so graceful with an insurance company. He made my day and that will make me refer other people to state farm . Sincerely THOMAS KANE JR."

Evelyn Cordner

February 23, 2023

5  out of  5 rating by Evelyn Cordner
"Always a pleasure talking to State Farm employees. Plus it was the best deal I was able to get for full coverage BY FAR compared to the competitors, and I haven't had insurance in over 5 years, which makes it difficult to find insurance. You won't be disappointed."

Jennifer Langeluttig

February 21, 2023

5  out of  5 rating by Jennifer Langeluttig
"David was very helpful and we were able to satisfy my account needs seamlessly and with little effort. My family was a lifetime USAA member, and while we still appreciate USAA, they were unfortunately not able to match the cost value offered by State Farm. Karen Michaels’ firm has been wonderful to work with since!"

Steven C

February 20, 2023

5  out of  5 rating by Steven C
"David was very helpful and professional. Everyone was very nice, I recommend everyone stop in and try them if you need insurance."

Todd Verdell

February 19, 2023

5  out of  5 rating by Todd Verdell
"Let me know tell about Karen michaels State Farm. They are one of the best in the county, Alliyah who’s one the best agents there also Tyler as well. I will always do business with them all time for anything"