State Farm® Insurance Agent Karen Michaels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Mike Reed
August 17, 2026
"Last minute getting insurance on a new car, Bria was fast courteous and right to the point. All set in just a few minutes. Thank You!"
Jenene Brown
August 17, 2026
"I want to thank Brooke for her time and patience with me and my transition to a new insurance policy. She was very polite and helpful each step of the way. Thank you Brooke"
Pamela Huxtable
August 13, 2026
"Bria is great to work with!"
Ashlyn Moss
August 13, 2026
"Extremely kind and helped me without feeling like I was being rushed. A warm, welcoming and calm experience!"
Anthony Johnson
August 13, 2026
"Very helpful"
Krista Stubbs
August 12, 2026
"Bre is amazing!!! She helped me get my account situated and answered all of my questions and concerns and was an absolute pleasure speaking to!"
Roxanne Chapman
August 11, 2026
"The agents @ State Farm have helped me insure my current vehicle as well as my previous one. They're always very knowledgeable & a pleasure to speak with. Not to mention they made sure to insure both of my cars at rates lower than literally ALL of their competitors. Loving State Farm!"
Amanda Rea
August 11, 2026
"I worked with Bria to update my insurance coverage to add a car and change another cars coverage. She was very helpful and quick!"
aamir malik
August 7, 2026
"Great service.thank for all the services"
Stephanie E
August 5, 2026
"The whole team here is great, and Mimi was so helpful when we had to make a change. She answered all our questions kindly and thoroughly, and made sure we were getting the savings we needed."
KEV ARAUJO
August 3, 2026
"Great service"
mary shukert
August 3, 2026
"State Farm insurance is a wonderful car insurance to have! Their prices are the best among all others and customer service is wonderful 😊"
Jillian Spinazzola
July 31, 2026
"Mimi was pleasant, professional, and knowledgeable. It was a pleasure having her as an agent."
Sara Julian
July 30, 2026
"Tammy was extremely knowledgeable, friendly and helpful when I called, and I was fortunate to be paired with David for the quote. He was very thorough and answered my questions with details and examples. His feedback was also grounded in experience. In the end, I felt confident about my choices, and why I made them. That is a great feeling. His working style is to take thorough notes so that if he is not available, a colleague can fill in easily, using the notes - love this! I also appreciated David's friendly and personable nature. It means a when someone remembers you from the last time you spoke, and that is what I experienced with David. The combination of thoroughness, experience, trusted advisor, and relationship builder is much respected and appreciated - thank you!"
Harry Hamilton
July 28, 2026
"Great service and they were able to get back to me very quickly. Thank you guys!!"
Torrey Thompson
July 22, 2026
"I was very pleased with all the hard work that Chayna Nixon did from me today and she got me right think you very much"
Alice Jones
July 18, 2026
"Karen is a new agent for us; so we don't know her very well yet, but she seems nice and willing to help."
Sean Richardson
July 16, 2026
"So easy to work with! Staff is available and ready to fix or change any policy."
Afolabi Phillips
July 16, 2026
"Thanks for making the process straightforward"
Jenelle kristine
July 15, 2026
"Loved working with Bria! She was patient and took the time to explain everything to me and my husband. Would definitely recommend working with her! Her knowledge and professionalism were top tier!"
Tameka Stevenson
July 14, 2026
"I had an excellent experience with the Bria Coates. She was friendly, professional, and genuinely interested in helping me. My questions were answered quickly, and she went above and beyond to make sure my experience was a positive one. It's refreshing to receive such prompt, courteous, and knowledgeable support. I truly appreciate the outstanding service and would highly recommend State Farm to anyone looking for an insurance company that values its customers."
Laron Lacend
July 14, 2026
"Really grateful for all the insight Bria Coates was able to provide as somebody new to needing their own insurance. Took the time to really help me understand what I was signing up for and I felt really comfortable working with them"
john savage
July 10, 2026
"Mimi was very helpful and pleasure to work with-John Savage"
Aisha Bridgewater
July 9, 2026
"I had an excellent experience with Bria at State Farm. She was very polite, professional, and took the time to answer all of my questions. She made the entire process easy and stress-free, and her customer service was outstanding. I truly appreciate her patience and willingness to help. I highly recommend working with Bria if you’re looking for excellent service!"
Jack Pie
July 8, 2026
"Took care of everything greatly"