State Farm® Insurance Agent Karen Michaels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Stephanie E
August 5, 2026
"The whole team here is great, and Mimi was so helpful when we had to make a change. She answered all our questions kindly and thoroughly, and made sure we were getting the savings we needed."
KEV ARAUJO
August 3, 2026
"Great service"
mary shukert
August 3, 2026
"State Farm insurance is a wonderful car insurance to have! Their prices are the best among all others and customer service is wonderful 😊"
Jillian Spinazzola
July 31, 2026
"Mimi was pleasant, professional, and knowledgeable. It was a pleasure having her as an agent."
Sara Julian
July 30, 2026
"Tammy was extremely knowledgeable, friendly and helpful when I called, and I was fortunate to be paired with David for the quote. He was very thorough and answered my questions with details and examples. His feedback was also grounded in experience. In the end, I felt confident about my choices, and why I made them. That is a great feeling. His working style is to take thorough notes so that if he is not available, a colleague can fill in easily, using the notes - love this! I also appreciated David's friendly and personable nature. It means a when someone remembers you from the last time you spoke, and that is what I experienced with David. The combination of thoroughness, experience, trusted advisor, and relationship builder is much respected and appreciated - thank you!"
Harry Hamilton
July 28, 2026
"Great service and they were able to get back to me very quickly. Thank you guys!!"
Torrey Thompson
July 22, 2026
"I was very pleased with all the hard work that Chayna Nixon did from me today and she got me right think you very much"
Alice Jones
July 18, 2026
"Karen is a new agent for us; so we don't know her very well yet, but she seems nice and willing to help."
Sean Richardson
July 16, 2026
"So easy to work with! Staff is available and ready to fix or change any policy."
Afolabi Phillips
July 16, 2026
"Thanks for making the process straightforward"
Jenelle kristine
July 15, 2026
"Loved working with Bria! She was patient and took the time to explain everything to me and my husband. Would definitely recommend working with her! Her knowledge and professionalism were top tier!"
Tameka Stevenson
July 14, 2026
"I had an excellent experience with the Bria Coates. She was friendly, professional, and genuinely interested in helping me. My questions were answered quickly, and she went above and beyond to make sure my experience was a positive one. It's refreshing to receive such prompt, courteous, and knowledgeable support. I truly appreciate the outstanding service and would highly recommend State Farm to anyone looking for an insurance company that values its customers."
Laron Lacend
July 14, 2026
"Really grateful for all the insight Bria Coates was able to provide as somebody new to needing their own insurance. Took the time to really help me understand what I was signing up for and I felt really comfortable working with them"
john savage
July 10, 2026
"Mimi was very helpful and pleasure to work with-John Savage"
Aisha Bridgewater
July 9, 2026
"I had an excellent experience with Bria at State Farm. She was very polite, professional, and took the time to answer all of my questions. She made the entire process easy and stress-free, and her customer service was outstanding. I truly appreciate her patience and willingness to help. I highly recommend working with Bria if you’re looking for excellent service!"
Jack Pie
July 8, 2026
"Took care of everything greatly"
J T
July 8, 2026
"Painless process to speak with State Farm. Quickly resolved a coverage change."
Bill Alzos
July 7, 2026
"Karen and her staff are always quick and professional to respond to my questions, regarding pricing, coverage, or additions to my policies. I use them for all my insurance needs and will continue to do so."
Conrad Phillips
July 7, 2026
"Recently switched to State Farm, Karen’s team is amazing, thoughtful and authentic. The money saved each month is a huge plus as well. No looking back"
John Harwood
July 7, 2026
"Absolutely love these people have been so helpful Miss Tammy was absolutely a blessing I have been able to get rental insurance and car insurance and for the first time in my life I'm fully covered and I've never had such a easy experience to be able to be covered and have security that I've never been able to experience before. It is truly an amazing feeling. And an unbeatable price I've never had insurance so cheap and easy to deal with. I 100% recommend them to anybody looking to insure their home or Auto or anything else that they are looking to ensure they're very very easy to talk to and they will explain anything you need to know all you have to do is ask and they're not pushing whatsoever like most insurance companies thanks guys I really appreciate y'all are A1 the best insurance company in my book. And I recommend you to anybody anybody looking to insure their personal property or anything they have that's able to be insured thanks again guys y'all are awesome made my life a lot easier"
Mike
July 7, 2026
"Karen michaels staff are exceptional customer service representatives especially Mallory who is always pleasantly available to help out as soon as I walk in or call, highly recommend this office"
derrick george
July 3, 2026
"Great group of folks! They are always nice and super knowledgeable, and helpful! Outstanding customer service!!"
Enga Ferguson
July 3, 2026
"Shout out to Ms.Bria you was so awesome/amazing today & it was such a pleasure talking to someone as friendly as you where Thank you for your assistance 😊"
Zinaya Marsh
July 3, 2026
"Pammy was great! Service is great! Everyone is very polite and professional."
Melissa Clarke
July 2, 2026
"It's so refreshing to have personal service rather than constantly being diverted to service myself or having artificial intelligence serve me. I've been very happy with Karen Michaels State farm, knowledgeable, easy to get a hold of and quick to help. Thank you to them all & most recently Bria. Thank you I appreciate your help & your swiftness with addressing my request.🙂"